1. Who we are
StudySahara Financial Consultants LLP is an education-loan support and advisory platform that helps students explore and apply for education loans from various financial institutions and partners.
This policy applies to all users of www.studysahara.com and any tools, forms, or platforms operated by StudySahara.
2. Information we collect
We collect the following categories of information:
- Basic contact details – name, email address, phone number, city, and country.
- Profile & academic details – course, target country, intake, university preferences, academic scores, work experience, and other information you provide in enquiry or eligibility forms.
- Financial & co-applicant details – income details, employment type, existing loans, co-applicant/guarantor details and related information you choose to share for loan assessment.
- Usage data – pages viewed, form interactions, IP address, device type, browser, and general analytics information.
- Communication data – messages, call notes, and WhatsApp/email communication history with our team.
3. How we use your information
We use your information to:
- Understand your profile and loan requirements.
- Suggest suitable education loan options from our partner institutions.
- Coordinate with lenders, loan managers, and partners to help you with applications and documentation.
- Communicate with you via phone, email, SMS, or WhatsApp regarding your enquiry, application status, or related services.
- Improve our website, tools, and processes using aggregated analytics.
- Comply with legal, regulatory, and compliance requirements where applicable.
4. Sharing of information
We do not sell your personal data. We may share your information with:
- Partner banks, NBFCs, and financial institutions for the purpose of evaluating and processing your education loan.
- Channel partners, loan managers, or counsellors who are directly involved in processing your case.
- Service providers (for example: hosting, analytics, communication and CRM tools) who help us operate our platform and are bound by confidentiality obligations.
- Regulators, authorities, or law enforcement if required by applicable law or to protect our legal rights.
5. Data storage & security
We store data using reputable cloud and database providers and take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure.
However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & tracking technologies
We may use cookies, pixels, and similar technologies to understand how users interact with our website, improve performance, and run basic analytics or marketing campaigns.
You can control cookies through your browser settings. Disabling certain cookies may impact your experience on the website.
7. Your rights & choices
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of your data where it is no longer needed (subject to legal and regulatory requirements).
- Opt-out of receiving non-essential marketing or promotional communication from us.
To exercise these rights, you can contact us using the details in the “Contact us” section below.
8. Data retention
We retain your information for as long as necessary to serve the purpose for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Third-party websites & links
Our website may contain links to third-party websites, tools, or platforms (including lenders and partners). We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.
10. Children’s privacy
Our services are intended for students and co-applicants who are generally 18 years or older. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us so we can take appropriate action.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top will always show the most recent version. Continued use of our website after such changes means you accept the updated policy.
12. Contact us
If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:
This page is intended to provide a general overview of how we handle data. It does not constitute legal advice. For any compliance-specific queries, please consult a qualified legal professional.